The rules of the road for using LayRuna — written to actually be understood.

These Terms of Service (“Terms”) constitute a legally binding agreement between you (“User,” “you,” or “your”) and Necole Carpenter (“LayRuna,” “we,” “our,” or “us”), the developer and operator of the LayRuna language learning application. By creating an account or using LayRuna, you confirm that:

• You are at least 16 years of age (or at least 13 if you are located in the United States and have parental consent).
• You have read, understood, and agree to be bound by these Terms.
• You have the legal capacity to enter into a binding agreement.
• If you are using LayRuna on behalf of an organisation, you have authority to bind that organisation to these Terms.

LayRuna is an AI-powered language learning iOS application (the “Service”) that provides:

• Flashcard-based vocabulary study using a spaced-repetition system across 13 vocabulary layers.
• AI-powered conversational practice with AI tutor personalities (Sofia, George, Kayla, Claudia, and Fred) in the Practice Café.
• Speech recognition and pronunciation coaching powered by AI.
• Language placement assessment (CEFR levels A1 to C1).
• Games, lessons, and challenges designed to build language fluency.
• Support for 10 languages: English, Spanish, Catalan, French, German, Italian, Portuguese, Japanese, Korean, and Chinese (Simplified).

The Service is provided “as is” and may be updated, modified, or discontinued at any time with reasonable notice.

You may create an account using an email address and password, or by using Sign in with Apple. You agree to provide accurate, current, and complete information during registration and to keep your account information updated.

You are responsible for maintaining the security of your account credentials and for all activity that occurs under your account. Notify us immediately at info@layruna.com if you suspect unauthorised access to your account. We will not be liable for any loss resulting from unauthorised use of your account.

Each user may maintain only one active account. Creating multiple accounts to circumvent subscription limits, abuse free-tier access, or for any other reason is prohibited and may result in termination of all associated accounts.

You may delete your account at any time through Settings → Delete Account within the app, or by contacting us at info@layruna.com. Upon deletion, all your data will be permanently erased within 30 days.

LayRuna offers a free tier with limited access and paid subscription tiers (“Plus” and “Pro”) that unlock additional features. Current pricing is displayed within the app and in the App Store listing.

All subscription purchases, billing, and payment processing are handled exclusively by Apple through the App Store. By purchasing a subscription, you agree to Apple’s App Store Terms of Service and payment terms. Necole Carpenter does not process, store, or have access to your payment information.

Subscriptions automatically renew at the end of each billing period unless cancelled at least 24 hours before the renewal date. Renewal charges are made to your Apple ID account. You can manage or cancel your subscription at any time through your device Settings → Apple ID → Subscriptions.

All refund requests must be submitted directly to Apple, as they are the merchant of record. LayRuna does not process refunds. You can request a refund through Apple at https://reportaproblem.apple.com.

Where a free trial is offered, it will be stated clearly in the App Store listing. You will not be charged during the trial period. If you do not cancel before the trial ends, the subscription will automatically begin and you will be charged.

We reserve the right to change subscription prices. Any price change will be communicated to you in advance through the app or App Store and will take effect at your next renewal. Continued use after the effective date constitutes acceptance of the new price.

You agree to use LayRuna only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the Service to generate, transmit, or store content that is illegal, harmful, threatening, abusive, harassing, defamatory, obscene, or otherwise objectionable.
• Attempt to gain unauthorised access to any part of the Service, its servers, or any systems connected to it.
• Reverse-engineer, decompile, disassemble, or attempt to derive the source code of the app.
• Scrape, crawl, or systematically extract data from the Service.
• Use automated bots, scripts, or other automated means to interact with the Service.
• Create multiple accounts to circumvent usage limits.
• Use the AI tutors to generate content that violates any applicable law or third-party rights.
• Impersonate any person or entity or misrepresent your affiliation with any person or entity.
• Interfere with or disrupt the integrity or performance of the Service.

Violation of these terms may result in immediate suspension or termination of your account without refund.

The conversations, lessons, translations, and feedback you receive in LayRuna are generated by artificial intelligence (OpenAI GPT-4o). AI-generated content is provided for educational purposes only.

While we strive to ensure the AI tutors provide accurate and helpful language instruction, AI-generated content may contain errors, inaccuracies, or culturally imprecise responses. LayRuna does not guarantee the linguistic accuracy of AI-generated content. Do not rely on LayRuna as your sole source of language instruction for professional, medical, legal, or safety-critical purposes.

You are responsible for how you use AI-generated content. By interacting with the AI tutors, you acknowledge that the tutors are artificial intelligence, not human language teachers, and that the Service is a learning aid rather than a certified language education program

Conversations you have with AI tutors are stored in our database to provide continuity and personalisation. Please do not share sensitive personal information (such as financial details, passwords, or medical information) in AI tutor conversations.

LayRuna, including its name, logo, design, software, curriculum, “Layers Method,” flashcard content, AI tutor personalities, avatar designs, and all associated materials, is owned by or licensed to Necole Carpenter and is protected by intellectual property laws. Nothing in these Terms grants you any ownership rights in the Service.

We grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Service for personal, non-commercial language learning purposes, subject to these Terms. This licence is automatically revoked upon termination of your account.

You retain ownership of any content you create or provide within the Service. By submitting content (such as custom phrases or feedback), you grant us a non-exclusive, worldwide, royalty-free licence to use that content to improve and operate the Service.

If you provide us with feedback, suggestions, or ideas, you grant us the right to use them without compensation or attribution.

Your use of LayRuna is also governed by our Privacy Policy, available at https://layruna.com/privacy. By agreeing to these Terms, you acknowledge that you have read and understood our Privacy Policy.

LayRuna integrates third-party services including OpenAI, ElevenLabs, Supabase, and Apple. Your use of these services is subject to their respective terms and policies. We are not responsible for the acts or omissions of any third-party service provider.

We make no representations about the effectiveness of the Service for language learning. Individual results will vary based on usage, prior experience, and effort.

To the fullest extent permitted by applicable law, Necole Carpenter and its affiliates, officers, employees, agents, and licensors will not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, goodwill, or other intangible losses, resulting from:

• Your access to or use of (or inability to access or use) the Service.
• Any content obtained through the Service.
• Unauthorised access to or alteration of your transmissions or data.
• Any other matter relating to the Service.

Our total liability to you for all claims arising from your use of the Service will not exceed the amount you paid to Necole Carpenter (not Apple) in the 12 months preceding the claim, or €100, whichever is greater.

Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability, so some of the above limitations may not apply to you.

These Terms are governed by the laws of Spain, without regard to conflict-of-law principles. Any disputes arising from these Terms or your use of the Service will be subject to the exclusive jurisdiction of the courts of Barcelona, Catalonia, Spain, except where mandatory local law provides otherwise.

For EU consumers: you have the right to access the European Online Dispute Resolution (ODR) platform at https://ec.europa.eu/odr for out-of-court dispute resolution.

For US consumers: any dispute that cannot be resolved informally will be subject to binding arbitration under the rules of the American Arbitration Association (AAA), conducted in English.

We reserve the right to suspend or terminate your account and access to the Service at our sole discretion, with or without cause and with or without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

Upon termination, your licence to use the Service is immediately revoked. Any provisions that by their nature should survive termination (including but not limited to Sections 7, 10, 11, and 12) will survive.

You may terminate your account at any time by deleting it within the app or contacting info@layruna.com.

We may modify these Terms at any time. When we make material changes, we will notify you by updating the “Last Updated” date and, where appropriate, displaying a notice within the app. Your continued use of LayRuna after any changes take effect constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the Service and delete your account.

• Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and Necole Carpenter regarding the Service and supersede any prior agreements.
• Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
• Waiver: Our failure to enforce any provision of these Terms will not be deemed a waiver of our right to enforce it in the future.
• Assignment: You may not assign your rights or obligations under these Terms without our prior written consent. We may assign our rights freely.
• Force Majeure: We will not be liable for any failure or delay in performance resulting from circumstances beyond our reasonable control.
• Language: These Terms are written in English. In case of conflict between an English version and any translation, the English version prevails.

If you have any questions about these Terms of Service:

• Email: info@layruna.com
• Website: https://layruna.com/terms
• Address: Necole Carpenter, Sitges, Catalonia, Spain